phchemltd.com

Privacy Policy

Effective Date: April 20, 2026

Welcome to our website. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, place an order, or contact us.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name

  • Company name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely through third-party payment providers)

  • Tax/VAT information where applicable

Technical Information

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies and analytics data

Order Information

  • Products ordered

  • Quantity ordered

  • Delivery preferences

  • Order history

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Manage your account

  • Improve website performance and user experience

  • Send order updates and service communications

  • Prevent fraud and unauthorized activity

  • Comply with legal and tax obligations

  • Send marketing emails only where permitted or with consent

3. Cookies

We may use cookies and similar technologies to:

  • Keep you logged in

  • Remember cart contents

  • Analyze website traffic

  • Improve browsing experience

  • Personalize content

You can disable cookies in your browser settings, though some website features may not function properly.

4. Sharing of Information

We do not sell your personal data. We may share information only with trusted third parties such as:

  • Payment processors

  • Shipping and logistics providers

  • IT and hosting providers

  • Analytics providers

  • Legal or regulatory authorities when required by law

5. Data Security

We implement reasonable technical and organizational safeguards to protect your information against unauthorized access, loss, misuse, or disclosure.

6. Data Retention

We keep personal information only as long as necessary for business, legal, tax, accounting, or dispute-resolution purposes.

7. Your Rights

Depending on your location, you may have rights to:

  • Access your data

  • Correct inaccurate data

  • Request deletion

  • Object to certain processing

  • Withdraw consent where applicable

  • Request a copy of your data

To exercise these rights, contact us using the details below.

8. International Transfers

If your data is processed outside your country, we take appropriate steps to protect it in accordance with applicable laws.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

10. Children’s Privacy

Our website is intended for business and general audiences and is not directed to children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy, please contact us through our website contact page or official business email.

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